Arcedia Direct | Bristol | Birmingham | Cardiff | Swansea | Plymouth

casestudies

Scottish Power
Offering an alternative energy supplier to the consumer in gas and electricity since 1995, they have enjoyed tremendous success. With a annual turnover in the year to March 2003 of over £5,000 million and serving over 3.5 million homes and businesses in the UK alone.

It is Scottish Powers' goal to become the number one energy supplier in the UK and it is our goal to continue being their number one agency.

Testimonial
Experience has shown Scottish Power, that since deregulation of the Gas and Electricity industry, there has been little natural momentum for customer’s to switch energy supplier. To heighten customer awareness and increase the numbers of consumers taking advantage of the savings available on Gas and Electricity through alternative suppliers. Scottish Power has adopted and is commited to the direct sales approach.

Since deregulation, Scottish Power has achieved major organic customer growth across the UK. This is in part attributed to its success in direct selling. As a result of Arcedia’s experience in the direct selling market. Scottish Power took the decision to utilise their services to represent them, as part of their face to face channel.

Telco Global Communications Ltd
Delivering over 30 years of experience worldwide, Telco is a fast growing telecommunications solution company. Establishing itself in the UK in 1996 and offering real savings to the consumer, on average between 30-40%. Telco has become a real power in a very short time with well over 800,000 happy customers and growing.

As their only direct sales agency Arcedia are delighted to be a part of that growth, not just here in the UK, but throughout Europe.

Testimonial
The new reality of the telecoms industry, following deregulation and the CPS revolution, is that the customer now benefits considerably by moving from BT to an alternative provider. Telco leads the market when it comes to making that change, a fact evidenced by glowing positive coverage in the media (Readers Digest and Financial Mail on Sunday). In order to retain this primacy and maintain rapid levels of growth, the company is commited to focussing on a Direct Sales route to customer acquisition and central to that commitment are Arcedia.

It is clear that having a sales person speak directly to a customer is the best way to counter the confusion which currently exists in the market, whilst making it clear the benefits of choosing Telco as your call provider. Arcedia's excellent record of quality training and effectiveness of implementation made them the perfect company to articulate this message and great sucess has already flowed from the partnership.

Moreover the experience Arcedia has gained in the utilities sector and in particular its reputation for quality selling enables Telco to confidently predict that the relationship will continue to go from strength to strength.

Denis Kelleher - Telco Global Communications
Director Consumer Sales and Operations